{"id":1558,"date":"2026-09-23T18:06:40","date_gmt":"2026-09-23T16:06:40","guid":{"rendered":"https:\/\/nicolasheudron.com\/?page_id=1558"},"modified":"2026-09-24T12:31:52","modified_gmt":"2026-09-24T10:31:52","slug":"digital-transformation","status":"publish","type":"page","link":"https:\/\/nicolasheudron.com\/index.php\/digital-transformation\/","title":{"rendered":"Digital transformation"},"content":{"rendered":"\n
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Business \u00b7 Technology \u00b7 Experience<\/h3>\n\n\n\n

Digital Transformation<\/h2>\n\n\n\n
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I want to contribute to innovative projects where users are at the heart of the transformation strategy. I enjoy working in agile environments, where understanding technology is essential to designing relevant solutions that address real needs. I believe feedback is key to continuously improving a project, while AI should be thoughtfully integrated into processes as a powerful enabler \u2014 without becoming indispensable.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Explore my work<\/a><\/div>\n\n\n\n
About me<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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My approach <\/h2>\n<\/div>\n<\/div>\n\n\n\n
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Project<\/h3>\n\n\n\n

Business analysis<\/p>\n\n\n\n

Agile<\/p>\n\n\n\n

Product vision<\/p>\n\n\n\n

ITIL4<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Technology<\/h3>\n\n\n\n

Front-end<\/p>\n\n\n\n

APIs<\/p>\n\n\n\n

IA<\/p>\n\n\n\n

Data<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Experience<\/h3>\n\n\n\n

UX<\/p>\n\n\n\n

Prototyping<\/p>\n\n\n\n

Testing<\/p>\n\n\n\n

User research<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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From Complexity to Impact<\/strong><\/strong><\/p>\n<\/div>\n\n\n\n

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Understand<\/strong><\/a><\/h3>\n\n\n\n

Understand the problem, the users, and the context to identify what truly matters.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Analyze<\/strong><\/a><\/h3>\n\n\n\n

Turn insights and data into clear requirements, priorities, and opportunities.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Design<\/strong><\/a><\/h3>\n\n\n\n

Design simple, user-centered solutions that connect business needs with technology.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Coordinate<\/strong><\/a><\/h3>\n\n\n\n

Bring people, teams, and stakeholders together to keep the project aligned and moving forward.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Build<\/strong><\/a><\/h3>\n\n\n\n

Turn the solution into reality by working closely with technical teams and ensuring the right implementation.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Test<\/strong><\/a><\/h3>\n\n\n\n

Validate the solution, identify issues, and make sure it delivers value for its users.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Improve<\/strong><\/a><\/h3>\n\n\n\n

Learn from feedback and real-world use to continuously improve the product and its impact.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Tools<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Agile<\/h3>\n\n\n\n

US redaction


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Acceptance Criteria<\/p>\n\n\n\n


Backlog priorisation<\/p>\n\n\n\n


Product Roadmap<\/p>\n\n\n\n


Kanban<\/p>\n\n\n\n


Scrum<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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UX <\/a>Design<\/h3>\n\n\n\n

User Journey<\/p>\n\n\n\n


Interviews<\/p>\n\n\n\n


A\/B Testing<\/p>\n\n\n\n


Wireframes<\/p>\n\n\n\n


Figma<\/p>\n\n\n\n


Usability Testing<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Transformation<\/h3>\n\n\n\n

Process Analysis<\/p>\n\n\n\n

Digital Strategy<\/p>\n\n\n\n


ITIL<\/p>\n\n\n\n


Process improvements<\/p>\n\n\n\n


Change Management
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AI<\/strong><\/h3>\n\n\n\n

Machine Learning <\/p>\n\n\n\n


Neural Networks <\/p>\n\n\n\n


LLMs <\/p>\n\n\n\n


Automation<\/p>\n\n\n\n


Prompting <\/p>\n\n\n\n


AI assisted workflows<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Data & Analytics<\/strong><\/h3>\n\n\n\n

SQL <\/p>\n\n\n\n


Python <\/p>\n\n\n\n


Data visualization
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Product & Strategy<\/strong><\/h3>\n\n\n\n


Roadmap<\/p>\n\n\n\n


Product Vision<\/p>\n\n\n\n


Design Thinking<\/p>\n\n\n\n


Customer Experience<\/p>\n\n\n\n


Prioritization<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Testing<\/h3>\n\n\n\n

Test cases<\/p>\n\n\n\n



Functional testing<\/p>\n\n\n\n


UAT<\/p>\n\n\n\n


User feedback<\/p>\n\n\n\n


Issue Prioritization<\/p>\n\n\n\n


RobotFramework<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Product Delivery<\/strong><\/h3>\n\n\n\n

GO LIVE <\/p>\n\n\n\n


Releases<\/p>\n\n\n\n


Feedback <\/p>\n\n\n\n


Continuous improvement<\/p>\n\n\n\n


User formations<\/p>\n\n\n\n


User facilitation<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Engineer 
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from ESAIP La Salle School<\/p>\n<\/div>\n\n\n\n

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Digital transformation<\/a><\/h3>\n\n\n\n
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Agile
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Deming Cycle
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ITIL<\/p>\n\n\n\n

Cloud<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Administration<\/a><\/h3>\n\n\n\n
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Linux<\/p>\n\n\n\n

Windows server<\/p>\n\n\n\n

Cisco IOS<\/p>\n\n\n\n

Packet Tracer<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Development<\/a><\/h3>\n\n\n\n
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Symfony<\/p>\n\n\n\n

Python<\/p>\n\n\n\n

Android<\/p>\n\n\n\n

C ++<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Data<\/a><\/h3>\n\n\n\n
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SQL<\/p>\n\n\n\n

Computer Vision<\/p>\n\n\n\n

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My Case Studies<\/p>\n<\/div>\n<\/div>\n\n\n\n

Swift App design and development\u00a0<\/h2>\n\n\n\n
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Overview <\/p>\n<\/div>\n\n\n\n

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Mobile app developed\u00a0<\/h3>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Wireframe<\/a><\/h3>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Figma<\/h3>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Latest Certifications & Training<\/strong> <\/h2>\n\n\n\n
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I continuously learn through platforms such as Udemy, Coursera, and YouTube, because technology is constantly evolving. Staying curious and continuously developing my skills is essential to keeping pace with this evolution.<\/strong> <\/p>\n<\/div>\n\n\n\n

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Apple development<\/h3>\n\n\n\n

Swift<\/p>\n\n\n\n

SwiftUI<\/p>\n\n\n\n

Xcode<\/p>\n\n\n\n

APIs<\/p>\n\n\n\n

Core<\/p>\n\n\n\n

Intents<\/p>\n<\/div>\n\n\n\n

Swift enables me to build within the Apple ecosystem and explore its latest advances in AI. Its deep integration with Apple hardware also makes it possible to create seamless digital experiences, where technology and user experience come together.<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Artificial Intelligence<\/h3>\n\n\n\n

Machine Learning<\/p>\n\n\n\n

Deep Learning<\/p>\n\n\n\n

LLMs<\/p>\n\n\n\n

RAG<\/p>\n\n\n\n

Fundation Models<\/p>\n\n\n\n

AI agents<\/p>\n<\/div>\n\n\n\n

AI is reshaping the technology landscape. Understanding its tools, knowing how to use them, and integrating them into project workflows is becoming essential. But the real opportunity goes beyond using AI: it lies in designing digital solutions where intelligence is built into the experience from the start.<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n

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SQL<\/h3>\n\n\n\n

Queries<\/p>\n\n\n\n

Joins<\/p>\n\n\n\n

Aggregations<\/p>\n\n\n\n

Subqueries<\/p>\n\n\n\n

Data Analysis<\/p>\n\n\n\n

Database management<\/p>\n<\/div>\n\n\n\n


I developed my SQL skills to understand, query and analyze structured data. The training covered database fundamentals, complex queries, joins, aggregations and subqueries, with a focus on extracting meaningful insights from data.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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My main project<\/p>\n<\/div>\n\n\n\n

Industrial Maintenance and Operational Readiness Supported by Software Solutions<\/strong><\/h2>\n\n\n\n

I contributed to the design and development of a digital solution for industrial maintenance, aimed at improving the management of maintenance activities and operational procedures. From understanding business and user needs to defining functional requirements, designing workflows and supporting implementation, I worked at the intersection of business, technology and users.<\/strong><\/p>\n\n\n\n

Key Challenges<\/strong>\u00a0<\/h3>\n\n\n\n
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  • Standardize maintenance processes<\/li>\n\n\n\n
  • Improve operational efficiency<\/li>\n<\/ul>\n\n\n\n
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    • Enable continuous improvement\u00a0through\u00a0feedbacks<\/li>\n\n\n\n
    • Support decision-making<\/li>\n\n\n\n
    • Ensure quality and compliance<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

      The software solution based on the processes industry<\/h2>\n\n\n\n
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      The software solution digitalizes the maintenance process through five interconnected stages:\u00a0standardization, contextualization, execution, quality control, and continuous improvement<\/strong>.<\/p>\n\n\n\n

      It relies on existing\u00a0data sources of the information system of the company, \u00a0and integrates with the\u00a0CMMS already in place, enriching the information available to users without replacing the existing system.<\/p>\n\n\n\n

      From standardized procedures to field execution, quality validation and performance analysis, the solution creates a\u00a0continuous feedback loop\u00a0that helps improve both maintenance operations and procedures over time.<\/p>\n\n\n\n

      Design process<\/h2>\n\n\n\n

      01 – Roadmap <\/h3>\n\n\n\n

      The digital roadmap is defined with the\u00a0Digital Transformation team, management and business representatives<\/strong>\u00a0to identify key priorities, digitalization opportunities and strategic features.<\/p>\n\n\n\n

      02 – Process discovery\u00a0 <\/h3>\n\n\n\n

      Based on the roadmap, I analyse existing processes with process owners and users to identify\u00a0business needs, pain points and opportunities for digitalization<\/strong>.<\/p>\n\n\n\n

      03 – User Research & Needs Analysis<\/strong><\/h3>\n\n\n\n

      Through user interviews and functional analysis, I translate these needs into\u00a0requirements, User Stories and Acceptance Criteria<\/strong>, creating a shared understanding between business, users and development teams.<\/p>\n\n\n\n

      04 \u2014 Design<\/strong>\u00a0and prototyping<\/h3>\n\n\n\n
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      Figma design<\/figcaption><\/figure>\n<\/div>\n\n\n\n
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      I design the solution using a\u00a0Design System and Figma<\/strong>, creating interactive prototypes and testing different approaches with users. Their feedback helps refine both the UX and the functional requirements.<\/p>\n<\/div>\n<\/div>\n\n\n\n

      05 \u2014 Agil process\u00a0<\/strong><\/strong><\/h3>\n\n\n\n

      Once validated, User Stories are finalized and prioritized during\u00a0Backlog Refinement<\/strong>. I work closely with developers throughout the sprint to clarify requirements and ensure alignment through regular demos.<\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n

      06 \u2014 Validation<\/strong><\/strong><\/strong><\/h3>\n\n\n\n

      The delivered features go through\u00a0functional testing<\/strong>, using tools such as Squash, Postman and log analysis. Defects are identified, prioritized and followed through to resolution.<\/p>\n\n\n\n

      07 \u2014 Deploy & Adopt<\/strong><\/strong><\/strong><\/strong><\/h3>\n\n\n\n

      After functional validation, users perform\u00a0UAT<\/strong>\u00a0to confirm that the solution meets their operational needs. Once validated, we prepare the Go-Live, communicate the release and support users through training.<\/p>\n\n\n\n

      08 \u2014 Improve<\/strong><\/strong><\/strong><\/strong><\/strong><\/h3>\n\n\n\n

      User feedback, testing results and operational experience feed the backlog and future iterations, creating a\u00a0continuous improvement cycle<\/strong>.<\/p>\n<\/div>\n\n\n\n

      <\/p>\n","protected":false},"excerpt":{"rendered":"

      My approach Project Business analysis Agile Product vision ITIL4 Technology Front-end APIs IA Data Experience […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-1558","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nicolasheudron.com\/index.php\/wp-json\/wp\/v2\/pages\/1558","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nicolasheudron.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nicolasheudron.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nicolasheudron.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nicolasheudron.com\/index.php\/wp-json\/wp\/v2\/comments?post=1558"}],"version-history":[{"count":18,"href":"https:\/\/nicolasheudron.com\/index.php\/wp-json\/wp\/v2\/pages\/1558\/revisions"}],"predecessor-version":[{"id":1624,"href":"https:\/\/nicolasheudron.com\/index.php\/wp-json\/wp\/v2\/pages\/1558\/revisions\/1624"}],"wp:attachment":[{"href":"https:\/\/nicolasheudron.com\/index.php\/wp-json\/wp\/v2\/media?parent=1558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}